Branch Manager

Location: Pittsburgh, PA

Type: Full Time

Min. Experience: Entry Level

Management entry level position intended to train qualified individuals to assume responsibilities in individual branch responsibilities including: Cost control measures, P&L statements and overall branch profitability; demonstrating superior Customer Service; exhibiting advanced Sales acumen and the ability to mentor desirable skills to staff members.

1. Progressive understanding of individual Branch Financials:

  • Monitors local Car Sales trends that could potentially change the branch’s financial outlook.
  • Directs P&L budgeting and management processes to assure effective and efficient use of the branch’s resources.
  • Ensures adequate controls and policies are adhered to in with Company policy.
  • Recommends process improvements and/or expense reductions to increase profitability.
  • Hit monthly company metrics.

2. Progressive improvement in Customer Service:

  • Demonstrates superior Customer Service skills increasing consumer confidence.
  • Develops new programs and services staying ahead of the local competition.
  • Assures long-term customer relationships to increase return business.

3. Increased results: 

  • Participates with local business group functions networking on behalf of the organization.
  • Demonstrates a full understanding of used car appraisals.
  • Propagates solid business acumen during negotiations maximizing profitability.

4. Capability to mentor with Staff Management:

  • Leads local staff mentoring increasing their capabilities.
  • Provides direction demonstrating competent management decisions.
  • Carries out Human Resources related activities in conjunction with developed policies and practices.

(Performs other duties as required by upper management)

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Strong interpersonal skills with the capability to persuade decisions.


  • Bachelor’s degree; 2-3 years of Customer Service experience.


  • Must have valid Driver’s license with no DUI, DWI or DWAI convictions in the past three (3) years.
  • Must have reliable transportation.


  • Ability to read, analyze, and interpret general business documents.
  • Ability to write reports and business correspondence.                                               
  • Bi-lingual capabilities desired.

PHYSICAL CAPABILITIES:  The physical capabilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. is a Drug-Free Workplace.

All employment is contingent on successful completion of a background, reference and motor vehicle screening.

Equal Opportunity Employer

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